How do I send a file to Muxer Media?

There are a few ways you can transfer files and folders to and from Muxer Media.

  • For one or two smaller files, under 5 MB each, use our UPLOAD FORM

    (as a registered user).
  • For larger and multiple files, we highly recommend using an FTP (File Transfer Protocol) program to quickly upload and download files. Please contact Muxer Media for login and password information.
  • It is also acceptable to send us a link or instructions for your own "cloud service" or FTP site; or, occasionally we may email you a link to preview content on our website or another file-sharing service, as needed.

We're adaptable and happy to accommodate whichever method suits your needs.


General FTP information


The best way to upload your content is via FTP. This can be done in a number of different ways using many different FTP clients. Every client needs 4 things:

  1. Domain name or IP Address, which will be used in the "FTP address" field.
  2. Username, will be the same as the FTP account given to you by Muxer Media.
  3. Password, will be the password given to you by Muxer Media (subject to periodically change without notice).
  4. Port, is usually port 21 (changes periodically).


Instructions for FTP clients

Windows